Returns & Exchanges
At Soma Kratom Direct, we strive for complete satisfaction with every purchase; if your apparel doesn't fit or meet your expectations, you may return or exchange it within 30 days of delivery. Please ensure all items remain in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn garments in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing